One on One

Consulting’s One-on-One

As the economy improves, most consulting firms will brace themselves for a spike in staff attrition. Firms that have sacrificed firm culture and employee satisfaction in the hopes of driving greater profitability during the downturn, probably have the most to fear. Other firms, like Seattle-based Point B Solutions Group, who have remained focused on retention efforts throughout the downturn, probably have less to worry about. To find out more about why Point B has one of the profession’s lowest rates of employee attrition, sat down with the firm’s Chief People and Talent Officer E.J. Blanchfield.

Half of all consultants plan to leave their current firm within the next four years, according to a survey of nearly 10,000 consultants conducted by And, according to the same poll, three out of four consultants say that when they leave their current employer, they do not plan to work for another consultancy. Given the anticipated exodus of consulting talent from consulting firms into industry, the more successful firms may be those that can reverse that talent drain by attracting professionals out of industry and into consulting. Consulting One-on-One sat down with the leader of one such firm: David Niles, president of SSA & Co. His 70-person operations management firm, formerly known as Six Sigma Academy, has been turning industry experts into consultants for 15 years.

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Consulting’s One on One