Consulting News

PA Consulting Group Executive Chairman Jon Moynihan announced that he will retire at the year.

Leaders of organizations ask me how they should be spending their IT budget. My response? IT budgeting has always been both a philosophical and practical discussion. Does your organization view IT as a need or as an advantage? Is it a competitive tool or a necessity?

Our firm recently delivered an on-site business development program for a large insurance consulting company which focused on the value of building trust-based relationships. We highlighted results from a survey conducted by Miller Heiman that singled out lack of trust as the No. 1 reason prospects do not buy from a certain provider.

Whether participating in a marathon or executing a business transformation, it is imperative to stay focused and continue to push forward. Throughout the often times grueling process, it is easy to feel overwhelmed and contemplate quitting.

The greatest show on earth! That’s what the consultants at a large, New-England based consulting firm were set to stage at a pitch presentation for a major (8-figure) project. Almost a dozen consultants were there, armed with massive binders, impressive collateral and PowerPoint slides replete with snappy animations and carefully contrived turns of phrase. The result, which I witnessed, was a disaster.

IBM unveiled a new Customer Experience Lab dedicated to helping C-level business leaders transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies.