Key Takeaways: Future-Proofing The Professional Services Operations Playbook

Consulting Magazine and Workday recently addressed an increasingly relevant concern for modern professional services firms – keeping up with digital transformation as they are utilized in our own operations.

We assembled three leading industry executives for a discussion on today's hyper-competitive environment, and the ability to make informed decisions – at light speed – across all operational functions of a client service organization.

While "digital transformation" may seem like an industry buzzword to some, to the informed, it is the seismic upheaval indicating where business-as-usual, must morph into business-as-science. Balancing the data, technology, and people formula is critical in the race to glean the most accurate and valuable information and cannot be miscalculated.