Should Firms Invest in Their People or Their Technology?

October 31, 2018

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There’s an old beer commercial where two sides square off about the beer’s best attribute: “Tastes Great!” vs. “Less Filling!” Well, consulting’s version of that same type of stand off might be “People!” vs. “Technology!” It’s an age-old question that spans more than just professional services, of course—what’s the proper blend of people and technology in an organization?