As banks and other financial services firms struggle to reduce costs, achieve greater efficiency, manage compliance requirements, strengthen cyber security and increase revenues, the going is getting tougher and much more complicated. That's why financial services veterans like Tom Sanzone, the Booz Allen Hamilton Executive Vice President who oversees his firm's commercial financial services consulting practice, tend to discuss the industry's challenges with great care and attention.Sanzone recently took time to reflect on important changes, challenges and opportunities within financial services. Consulting sat down recently with Sanzone.
Consulting: What are the most notable drivers of change affecting the industry?