Jerry FriedmanGlobal Director of Strategic InitiativesAccentureExcellence in Public Sector
After decades of public service experience, Jerry Friedman says he tries to put himself in the position of the human services customer and seeks to understand the challenges they are facing. "I continually ask myself that if I was on the other side of the desk, would this product, tool, or solution be something that I would want to employ to improve my efficiency, accountability and services delivery," he says. "I am encouraged by Accenture to maintain this public human service administrative focus, put the client first, and invest the time to really understand their needs."
Well, that approach sure seems to be working. Friedman is the Global Director of Strategic Initiatives for Accenture's Human Services industry group. A longtime industry innovator and advocate, Friedman has more than 40 years of experience in human services leadership at local, state and federal levels. Friedman says he is "grateful to be empowered by the leadership at Accenture to engage in diverse and cutting edge projects delivering results that benefit the field of Human Services."
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