IBM's Wisdom of the Crowd

IBM's Cameron Art IBM brings together 11,600 consultants for online crowdsourcing summit

IBM Global Business Services brought together more than 11,600 of its global consultants—it was only expecting a few thousand—from seven countries and three continents (North America, Europe and Asia) over an eight-hour period to generate ideas, turn those ideas into action and deliver new ideas and identify and solve problems that deter day-to-day success for clients. The IBM Innovation and Quality Summit generated “hundreds of actionable ideas for clients” says Cameron Art, the General Manager of Application Management Services for Global Business Services. Art sat down recently to discuss the inaugural Innovation Summit, as well what’s on tap for future summits.

Consulting: How did this first Innovation and Quality Summit come about?

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