High-profile incidents of corporate misbehavior around everything from sexual harassment to carelessness with customers’ data have received a lot of recent media attention. As companies scramble to respond to such incidents, there’s a big shift underway from a cultural and risk management perspective. Phil Rowley, Berkeley Research Group’s Executive Director and Chief Revenue Officer has spent time in the trenches with these issues, building successful teams and setting them up for success. Consulting recently caught up with Phil to discuss some of these thorny issues.
Consulting: You’ve been exploring the topic of high-profile incidents of fraud or harassment at big companies, how did that come to pass?
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