Building Effective Client Relationships: Reflections on a 30-Year Consulting Career

I have spent the last 30 years of my career in the consulting business; twenty of those at KPMG and the last ten at a regional consultancy, Bridgepoint Consulting. I felt this was the perfect time to shed some light around some of the lessons I have learned around effective client-consultant relationships. My hope is that this information will provide guidance to other consultants so they avoid common mistakes, build strong relationships with their clients and improve their overall performance.

As I reflect on my consulting career, these five key attributes stand out in my mind as paramount to building effective client-consultant relationships: