New, more traveler-friendly rules address baggage fees, compensation for being bumped and tarmac delays
The U.S. Department of Transportation unveiled new airline passenger protections in April that will require airlines to reimburse passengers for bag fees if their bags are lost, provide consumers involuntarily bumped from flights with greater compensation, expand the current ban on lengthy tarmac delays, and disclose hidden fees. The new rules go in effect Sept. 1.
• Lost Bags and Bag Fees—Airlines will now be required to refund any fee for carrying a bag if the bag is lost.
