5. Impact Advisors
Headquarters: Naperville, Ill. Number of Billable Consultants: 207 Client Industries Served: Healthcare Consulting Service Lines: Strategy, IT, Implementation, Clinical Performance Solutions, Revenue Cycle Management, Infrastructure, Security & New Facilities Transition
Best Small Firms to Work For mainstay Impact Advisors is back at it again with another Top 5 finish for the third year in a row—and the two years before that the firm finished No. 6!
Any way you slice it, it's been an impressive run for the Naperville, Ill.-based firm. Andrew Smith, President of Impact Advisors, says being a Best Small Firm to Work For is an honor that celebrates the firm's core values of IMPACT—Integrity, Motivation, Passionate, Agile, Caring, and Talented.
"We have exceptional associates who model these values every day for each other, and for our clients," he says. "By living our values, our employees make Impact Advisors the best place to work as we continually strive to help each other live our mission to create a positive impact for the healthcare industry, our clients, and one another."
Smith says the firm's employees continue to take exceptional pride in working for a Best Small Firm. And the recognition gives Impact a great recruiting advantage, as well.
"Consultants like to work for a firm that is recognized in their industry. It makes our recruiting pipeline larger which increases our candidate pool," Smith says. "It also provides our advisors with a sense of pride that is reflected in their attitudes and in their work. When advisors take pride in the firm and their work, our clients benefit."
Smith says Impact's morale continues to be extremely high due to the firm's constant focus on employee engagement and happiness. "Our Impact Advisors family members are priority No. 1," Smith says. "We have a dedicated Happy Team who is responsible for supporting each of our associates, and their families. Our Impact team is excited for the challenges to come in healthcare and very optimistic about our abilities to address them."
Smith says it's all part of a culture that sets the firm apart. "We operate as a strong family of healthcare professionals. Our mission to "create a positive Impact" is present in all that we do," he says. "Whenever a support need arises, there is not a second thought by our team to lend a hand for each other, or for our clients."
When he looks out over the next 12 months, Smith says he is excited about the opportunity to optimize and transform the healthcare environment. "After 10 years of significant investments, our industry is posed to make substantial contributions to improving the quality of healthcare, while lowering cost," Smith says. "We are excited to be part of this transformation by providing strategies around digital health, virtual healthcare, and improved processes, leveraging the mentioned investments made by many in the industry. Our priorities remain the same and are foundational to the success of the firm. We will remain committed to delivering the highest quality services to our clients, recognizing the impact we are making to the patients, families and communities they serve."
Were there any specific programs that contributed to being one of the Best Small Firms to Work For?
Smith: Our focus is on the happiness of our people and clients. From our annual associate retreat to our various special programs, such as our Culture Waves and Health Waves programs, our Happy Checks and VIP Calls, and many other benefits, we celebrate a team spirit that is unparalleled in our industry. We openly share our external and internal successes and strive to continually enhance our processes and how we address our clients' needs.
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