Claire Jarvis

A.T. Kearney

Excellence In Client Service 

Manager

Over the last 18 months Claire Jarvis has led an operational transformation project at a major BioPharma company covering over 30 markets in the Americas, Europe and Asia. Jarvis says she enjoys "working with smart people on solving a range of complex problems and opportunities to operate across countries and even continents." In addition, constantly learning, whether subject matter or client norms, each engagement presents a new challenge.

A London native based in New York, she led the strategy development phase in Boston and relocated to Zurich for 12 months to lead the implementation effort.

Ask her what's been the biggest key to her success and she'll say: "Being able to extract support and contributions from colleagues and leadership, and having the patience and perseverance to assess and incorporate their often-differing views," Jarvis says. "Every varied program I've been involved in has reached a better answer when we make sure we have the right balance of contributors and everyone is heard."

As far as the accomplishments she's most proud of, Jarvis says there are three:

• Completing several projects that take complex global problems, break them apart to test specific hypotheses, dive into details with experts to understand exceptions and eventually tie it all back together;

• Convincing hundreds of individuals from multiple countries, functions and backgrounds that the strategy being proposed is the right one—even if it might mean change to the way things are currently done;

• Building a network of impressive expert and dedicated individuals during these project journeys.

As far as being named a Rising Star, she says: "In a profession of very smart, driven and talented people it's an honor to be recognized for the contributions, hard work and impact that we have had on our clients."

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