Strong-Bridge Consulting
Rank: 71 Revenue Growth: 28%
Strong-Bridge Consulting tackles complicated business, customer, and technology transformation challenges by working alongside its clients to drive positive and sustainable business results. "We roll up our sleeves in our three different practice areas—Customer Experience, Technology Services, and Business Transformation—to help our clients create and implement successful solutions," says Matt Howe, Managing Director, Seattle for Strong-Bridge Consulting. Howe sat down with Consulting to discuss Strong-Bridge's financial performance, growth and outlook for the year ahead.
Consulting: What were the biggest factors that contributed to your firm's rapid growth?
Howe: We're values-led and customer-minded. Our work is always anchored on our values—chief among them is 'clients first.' That means we strive to do the right thing for our clients' best interests, always. We also put the customer at the center of our work to ensure that our clients' goals are not only in accordance with the expectations of their customers, but also achievable by an engaged group of internal employees. We have proven expertise, and we're local. Our consultants are experienced professionals who are both pragmatic (and, fun to be around, because that really does matter). Our approach is rooted in transparency and collaboration—we get in the trenches to best understand our clients' opportunities, people, issues, and limitations. And, we routinely leverage our experience in customer experience and process design to meet customer needs. We're also local. Our team members are a part of your community, ready and available to work when you are.
Consulting: How would you describe your firm's outlook for 2018? Where do you see the most opportunities?
Howe: We are excited about 2018. The addition of Envision expands our market footprint and adds new capabilities, including a deep bench of talent on change management and human capital. We will also continue to grow our practice areas and expand thought leadership in those disciplines.
Consulting: What would you say are your firm's biggest challenges in 2018?
Howe: I think our biggest challenges will be managing growth, through healthy, strategic planning. And, as is often the case with talent-based companies, there will be battles for talent. We are located in tight job markets, so the on-going challe
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