CSI Specialty Group

Rank: 8 Revenue Growth: 543%

CSI Specialty Group is a globally recognized, WBE Certified Leadership Consulting Firm dedicated to providing solutions to continually elevate the specialty pharmacy industry. By providing inventive consulting, workforce planning and talent acquisition solutions, CSI uniquely tailors their services to help clients drive sustainable, accelerated growth. Suzette DiMascio, President & CEO of CSI Specialty Group, spoke to Consulting about CSI's fantastic financial performance over the last three years.

Consulting: What were the main factors that contributed to your firm's exceptional growth?

DiMascio: Our growth comes as a direct result of the team we have in place to help clients achieve their goals. Because each member of our team comes from the industry we represent, often with years of experience, they have walked in the shoes our clients wear every day, and we are able to guide them the right way and also prevent them from heading down the wrong path due to past experiences and successes. This gives clients who engage us a strategic advantage, whether they are just looking to bounce an idea off of someone who has been there before or they are in the middle of a large-scale, multifaceted project.

Consulting: How is this year shaping up for your firm?

DiMascio: It has been fantastic! We've expanded our core service offerings and our team continues to work tirelessly to expand the CSI Specialty Group market presence and meet the ever-changing needs of our clients.

We never waver from our client-centric approach, and having an engaged team focused on continued excellence and strategic service, creates a cycle where clients refer colleagues to us, leading to more growth.

Consulting: How would you describe your firm's outlook for 2018? Where do you see the most opportunities?

DiMascio: We are blessed to serve an industry experiencing exponential growth. We will continue to scale our services as needed during this time while maintaining the strategic, proven formula and dedication that creates accelerated, sustainable success for clients both large and small. Everything we do is about adding value for our clients and improving the patient journey along the way, and when that is the goal there are always opportunities.

Consulting: What would you say are your firm's biggest challenges in 2018?

DiMascio: Of course, our number one goal is to delight clients and exceed their expectations, but we must also work to maintain a work/life balance with our team as we continue to grow. The biggest challenge will be scaling to meet the demands of our workload without sacrificing this balance, but I am confident we have the right leadership in place to tackle the issue head-on without losing a step.

Consulting: What does being named one of Consulting's Fastest Growing Firms mean to your firm, your employees and your clients?

DiMascio: It's a huge honor and a privilege to receive this award not once, but twice. To me, it's a testament to the foundational pillars we've built our firm on, and celebrates the tenacity, perseverance and resilience our team has had through it all!

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