Rank: 4 Revenue Growth: 740%
CirrusOne, a multi-vendor quote-to-cash (QTC) consulting and implementation firm, enables organizations to maximize sales efficiency and increase QTC time-to-value. Through purpose-built teams of industry thought leaders, architects and developers, CirrusOne offers enterprise-grade professional services and redefines how complex customer solutions are implemented through a proven framework of service delivery. CEO Shane Anastasi sat down to discus the firm's performance.
Consulting: What were the main factors that contributed to your firm's exceptional growth?
Anastasi: The level of service we're committed to delivering to our customers coupled with a team comprised of experienced thought leaders, consultants and architects has been the biggest driver of our growth over the last three years. Word spread fairly quickly once we decided to form the company that our team was capable of delivering high quality CPQ (configure-price-quote) services. While it didn't just happen, our reputations in the industry for delivering quality outcomes in previous circumstances certainly helped. After that initial kick start, it has been our focus on redefining the role of the trusted advisor and delivering significantly higher customer success rates than the industry average that has continued to fuel the pipeline. Our goal is to remain the go-to team when it comes to delivering CPQ success.
Consulting: How is this year shaping up for your firm?
Anastasi: We took somewhat of a deliberate breather in the middle of the year to prepare ourselves for future growth. In the last quarter of this year, that tidal wave has hit us again. We're aiming to finish the year with pipeline and backlog numbers that allow us to continue to look at almost doubling the organization again in 2018.
Consulting: How would you describe your firm's outlook for 2018? Where do you see the most opportunities?
Anastasi: We see growth opportunities in all areas of our business. This includes broadening our offerings within the current practices, but also adding practices and products that further entrench us as the CPQ experts no matter which vendor a customer chooses.
Consulting: What would you say are your firm's biggest challenges in 2018?
Anastasi: Our biggest challenge is to continue to grow rapidly while also delivering our outstanding rate of success. We must stay focused on ensuring that things like revenue and utilization targets don't distract us from customer success. Customer referenceability is particularly important in the space we compete in and we've adopted the mantra that nothing else is as important, but sometimes it's hard to do that in the face of ongoing growth targets.
Consulting: What does being named one of Consulting's Fastest Growing Firms mean to your firm, your employees and your clients?
Anastasi: For our employees, this recognition validates that we're doing something right in terms of how serious we are about the level of service we're committed to delivering to our customers. The rapid growth we've experienced over the last several years isn't possible without our partners and customers so this a 'thank you' to them as well.
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