Ram Nagarajan
Partner, Advisory Practice
PWC
Excellence in Client Service
Helping one of his clients stand up their business acquisition ahead of schedule and within budget has been the most significant achievement for Ram Nagarajan over the last 12 months.
"The program involved an application transition for 22 countries within a window of 12 months, while enabling a technology platform to support the client's new operating model," Nagarajan says. "My team deserves the credit and I am proud of our accomplishment in providing the best PwC experience to our client while solving their challenging problem."
The biggest factor to success, he says, has been his ability to put himself in others' shoes and to consider their interests and objectives.
"I have a passion for developing talent and providing opportunities for others to grow. When you have a high performing team, you can multiply success very quickly," he says. "Instinct and values motivate me to excel, and I am driven to do the right thing for my clients and my people."
Nagarajan brings over 25 years of experience in business and technology and has very successfully guided clients to manage projects coming in on time and budget while delivering the desired business outcomes. His experience ranges from business transformation, finance operations, shared service deployments, technology consolidation, risk management, business controls design and related consulting services. More recently, Nagarajan has been advising clients on evolving service delivery models and its potential impacts on technology and processes.
"Understanding the business environment in which my clients operate, getting to the bottom of their challenges, helping them to develop strategic roadmaps and being part of the solution to deliver the value is what I enjoy the most," he says. "Every client situation is unique. Taking on new challenges and delivering the PwC experience to our clients each and every day is something that I look forward to."
Nagarajan says he is passionate about being an advisor to his clients and always tries to develop new business relationships, while valuing his existing relationships.
"Consulting remains a team sport and I recognize the value of developing high performing teams," he says.
Nagarajan also says that working with a team of bright people helps him develop a holistic point of view, taking different perspectives into account.
"We recognize the value that PwC provides when we solve business problems for our clients bringing in industry, functional and technical expertise," he says. "It is fulfilling to help companies with solving their problems and adding value to their business fundamentals."
What does winning the Top 25 Consultants Award mean to you, your firm and your clients?
"Knowing the profiles of the consulting leaders who have been recognized by Consulting magazine, I can only say that I am humbled to be joining the Top 25 club and honored for the recognition of excellence in client service. It is a recognition not only for me, but also for the clients we serve and the entire team at PwC. To me this clearly underscores PwC's capabilities of delivering excellent client service and providing
the PwC experience to our clients."
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