Lynne Doughtie
Vice Chair, Advisory Americas Region
KPMG
Q: Can you sum up where the firm is today?
A: I'm proud to say we've had several very strong years in our Advisory business in the Americas region, and 2013 in particular was an outstanding year, with profitable, double-digit growth. The size of our accounts is growing significantly—an indication that our clients are facing increasingly complex business challenges and have significant confidence in our firm's ability to help them tackle them by bringing the full breadth of KPMG's capabilities to these large scale engagements.
We're also delivering on our "people" goals. We're all about having a high performance culture at KPMG, and we're delivering that to our people and clients. Moreover, diversity and inclusion is a strategic priority for the entire firm. Our employee satisfaction scores are strong and improving—our people are proud to work at KPMG and optimistic about the future of the business and our firm. We're very optimistic about 2014 and beyond—experiencing significant client demand and, entering FY14, our pipeline is 33 percent higher than it was a year ago. We have a great opportunity to continue to grow profitably, in line with what we accomplished in 2013—double-digit revenue growth—and faster than the broader market.
To accommodate the significant demand we are seeing in the marketplace, our Advisory Americas business plans to add about 2,000 professionals from outside the organization. So it will be a big year on the talent front as well. We have a great opportunity to leverage the firm's multi-disciplined service capabilities across our Advisory business and the entire firm to deliver even greater value to our clients.
This will mean increasing our focus on end-to-end solutions, front- and back-office, addressing our clients' most complex business issues.
Growth will come from areas where we're historically market leaders, such as helping clients manage and optimize risk, navigate regulatory reform, and drive business transformation. KPMG will continue to thrive in providing industry-specific solutions to our clients, and our sector specific go-to-market approach has been and will continue to be an important contributor to our growth. Specifically, priority sectors in FY14 include: Financial Services; U.S. Public Sector; Manufacturing; Healthcare; and Energy.
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