Bob Gallagher
President and CEO
Carlisle & Gallagher Consulting Group
Q: What's the firm's outlook for 2014?
A: We are optimistic; CG is planning to grow revenue by 25 to 30 percent in 2014. Our major growth practice areas will be in card and payments, wealth and capital markets, and in our Business and Technology Center based in Dallas (where CG provides on-shore, managed services solutions). Our 2014 growth plans align with the long-term strategy and business plan with an expected annual North American-based revenue of $250 million by 2016.
Q: What do you see as the biggest opportunities for the firm in 2014?
A: CG has identified three significant opportunities for 2014:
• Business and Technology Center: Over the last three and a half years, CG has operated a Business and Technology Center, supporting over 280 employees. CG built this center in Dallas, TX, to execute project work including: legal document management, quality control and testing, data analysis and application development and support, for six of the top financial institutions in the United States. The center supports CG's delivery of solutions at a compelling value for our clients. In 2014, the center will be a key asset in providing scalable delivery solutions to our client's most challenging execution issues.
• Hiring the Best: CG will remain very active in the recruiting and talent acquisition market. We will continue to fill out our consulting ranks from across the country. CG is focused on expanding its geographic footprint to increase local presence for our clients and decrease the road warrior impact of the consulting lifestyle.
• Wealth Management & Capital Markets: For the last two years, CG's business in wealth management has shown significant growth, 50 percent. CG will continue to invest in talent in that area and increase focus on capital market opportunities.
Q: What do you see as the biggest challenges in 2014?
A: At CG, we're seeing two trends that will challenge our firm in 2014. First is a tightening in the talent market. CG will overcome this challenge with a "build and buy" strategy. The second trend which we've seen in the market is the continual pressures to categorize and commoditize professional services spend in the financial sector. Many firms today, CG included, provide a wide range of services.
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