Review: The Weekly Coaching Conversation

Managers, like just about everyone else, are busy. No on argues that. But when Brian Souza points out that most managers only spend four hours per employee, per year, discussing their team's performance, it's a jarring observation. This is the reason, Souza argues, that most employees are only operating at about 60 percent of their potential. Unacceptable, he says. The fix? Redefining a manager's central role, creating a new environment for constructive coaching and changing the conversation with employees. The book, which is written as a fable with a plot kicking off after a conversation between sales manager and an old football coach about leadership, employs a unique, but effective approach.