Capgemini announced that its subsidiary Capgemini America has entered into a multi-year agreement with Kraft Foods to support the food's company's procurement operations in North America.
Under the terms of the deal, Capgemini will assume responsibility for the strategic sourcing and spend management of various purchasing categories.
Capgemini will deploy its new global service delivery model, which leverages technology from its recent acquisition of IBX, an on-demand purchasing solutions provider, for Kraft Foods' operations, according to Hubert Giraud, head of Capgemini Business Process Outsourcing. For Kraft Foods, the IBX technology has been integrated with Capgemini's BPO platform to create the industry's leading on-demand e-procurement solution, he says.
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