Andersen: A Tragic Case of Corporate Murder

I read your October 2002 Editor's Note with grave disappointment. As a still-proud former employee of Andersen, your remarks regarding the firm were offensive to former Andersen professionals, thousands of whom are still engaged in the consulting industry.
As any reasonable businessperson understands, the collapse of Enron was not caused by their external auditor, but rather triggered by a series of complicated events, including failings by Enron's management, board of directors, outside attorneys, investment bankers, regulators, other Big Five firms — and yes, a bevy of management consultants.
And as for cost, I would humbly submit that my former firm and tens of thousands of my former colleagues have paid their own stiff price — the loss of jobs, homes, retirements, invested capital, family security, and self-respect. (In fact, 28,000 Andersen employees in the U.S. alone lost their jobs in the aftermath — that's nearly six times the number of displaced Enron employees.) The unprecedented feeding frenzy — led by overzealous prosecutors, spotlight-craving politicians, and the ill-informed media — led to a tragic case of corporate murder, as one astute observer noted.
After working for Andersen for more than a decade, I can unequivocally say that the majority of my peers did not "trample" on the values of our founder. Instead, we lived every day with the strong sense of integrity, reinforced by a great firm that contributed untold dollars, time, and intellectual capital to communities and businesses around the world. … Frankly, the loyalty of our great clients and talented people until the very "bitter end" more articulately speaks to the qualities of Andersen than I could ever attempt.

Brian C. Williams
BearingPoint


When in Brussels …

As someone who has done business in Belgium, I found your recent Travel Tip on the country's languages (Jan. 2003, p. 11) misleading (though, strictly speaking, accurate) on two points.
First, to say that German is the country's third language — and, more important, to imply that German-speaking consultants will find a knowledge of that language useful in Belgium — is a stretch. In fact, German speakers account for no more than one percent of the country's population. By comparison, one percent is also roughly the share of the U.S. population that considers itself to be American Indian or Native American, according to the 2000 census. Now ask yourself, how useful would a speaking knowledge of, say, Aleut, be to a U.S.-visiting consultant? The comparison is far from perfect on several counts, but I think the point is clear.
Second, any American consultant who tells their Belgian clients that Flemish is merely a "variant of Dutch," as you put it, will be, strictly speaking, correct, but they should not be surprised if their comment earns a decidedly chilly reception. Try imagining your reaction to a Belgian visitor's announcement that English is, after all, merely a Germanic dialect, and you'll get the general idea.

Peter Krass
President
Petros Consulting
Brooklyn, New York

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