As per the agreement, TCS will manage and support all of AGL's SAP applications for AGL, including the retailer's existing SAP ERP system and its new SAP Industry Solution for Utilities. According to press information, AGL's decision to outsource all SAP applications maintenance and support should reduce implementation time of the new utilities module, and accelerate return on investment.
Commenting on the announcement, Girija Pande, EVP and regional director for TCS Asia Pacific, said: "TCS is delighted to be associated with AGL. This engagement underscores our capabilities in the Asia Pacific energy and utilities markets. It is supported by our Global Network Delivery Model, global alliance network and our large regional presence."
Ajoy Mukherjee, VP TCS Energy & Utilities Practice, added: "TCS' full service capability and domain expertise, together with our delivery methodology, will enable us to deliver sustained value and operational excellence to AGL."
TCS's Energy & Utilities Practice currently includes more than 30 key global customers. The practice helps its customers define and deploy business effectiveness improvement programs that range from customer relationship, revenue and asset management to providing business intelligence and data warehousing solutions.
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