Webinar: Measuring Up - Identifying (and Using) Actionable KPIs to Improve Operations
Today's professional services organizations and service-based businesses have a critical need to benchmark financial data and operational intelligence to achieve continuous improvement and growth, not to mention remain competitive.
Identifying and evaluating this information to define actionable KPIs is an ongoing and constantly changing process, demanding tools, technology, and actions to sustain and refine operations for any services organization.
If your organization is not paying close attention to these elements, then forecasting, adjusting, and strategizing can all be negatively impacted – to the detriment of your firm's success and client satisfaction.
Join us Tuesday, June 28, for a discussion exploring how modern professional services organizations can gather relevant KPIs, identify obstacles and utilize best practices to keep operations at high efficiency.
Click here to register.
We will examine core metrics such as cash flow, utilization, write-offs and project profit, and their role in optimizing your operations.
Consulting Magazine and Sage have assembled some of the industry's leading executives and professionals to examine this issue in a roundtable format.
Moderated by Michael Webb, Director, Consulting Magazine, the webinar's featured panelists include:
Brian Siefkes, Sr. Director Professional Services, Sage. Brian has spent the majority of his career understanding the needs and pains of professional service organizations and building feature requirements and go-to market strategies for a range of products. He focuses on building and managing the professional services vertical to ensure pipeline growth, productive partnerships, customer satisfaction and product vision to ensure long-term success.
Tania Zieja, CFO, Halloran Consulting Group, Inc. Tania has more than 20 years of experience in Accounting and manages Halloran's Human Resources, Accounting and Finance Departments. Her work was Instrumental in reengineering Halloran's back-office systems to achieve greater efficiency and generate real-time data flow for business-critical financial reports, dashboards and projections and the agility to achieve its yearly revenue, margin, and staff targets.
Key Topics Addressed
- Cashflow: Invoicing, Billing, Collections
- Utilization/Time tracking
- Write-offs
- Project profits
- Case Studies: Success stories/Cautionary tales
- Best Practices
What will you learn?
You will come away from this webinar with a better understanding of the obstacles, relevant KPIs, and best practices to boost operations and keep pace with the fast-changing elements of keeping your operations at peak performance.