Eagle Hill Consulting Research: Employees Lack Faith in Their Companies' Ability to Navigate COVID-19 Crisis

A new national poll of the U.S. workforce conducted by Eagle Hill Consulting finds that most employees are skeptical that their companies have the leadership,…

Chris Nesi | October 12, 2020

A new national poll of the U.S. workforce conducted by Eagle Hill Consulting finds that most employees are skeptical that their companies have the leadership, culture, and resilience to navigate the ongoing pandemic.

The research indicates just 30 percent trust in leadership and management to successfully manage through the crisis, down from 32 percent in March. The poll results also showed just 22 percent believes their organization has a culture that fosters employee innovation and collaboration to deal with the crisis. Just over one-third (36 percent) say they think their company has the resilience to withstand the pandemic.

There are some bright spots, however. The survey found more employees are feeling productive now, 37 percent compared to just 27 percent in April. Nearly half of workers (46 percent) say they are increasingly attentive to customer needs, up from 37 percent. Employees also reported improving connections to fellow employees, at 29 percent compared to 20 percent in April.

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