The 2019 Seven Small Jewels: Walking the Talk

Walking the Talk

Headquarters: Amsterdam

Additional Offices: Sydney, Sao Paulo

Service Lines: Human Resources, Strategy

Client Industries: Biotech, Communications, Financial Services, Utilities

Billable Consultants: 2017: 42 / 2018: 51 / 2019 (projected): 56                                                          

Revenue (in millions): 2017: $6.85 / 2018: $9.15 / 2019 (projected): $10.50

 

Walking the Talk is an Amsterdam-based Human Resources and Strategy firm with offices in Sydney and Sao Paulo. The firm serves the Bio Tech, Communication, Financial Services and Utilities sectors and qualified as one of this year’s Seven Small Jewels due to its impressive growth trajectory of late.

The firm first came to our attention when it was recognized as one of our Seven To Watch, just missing the cut as one of our Seven Small Jewels last year. In 2018, we pointed out that the firm grew an impressive 46 percent from 2017 to 2018. The firm continued to deliver the goods in 2018 by growing a very respectable 34 percent, yet only increasing the number of billable consultants by 21 percent.

Walking the Talk is forecasting more modest growth of about 15 percent for 2019 while planning to add five additional consultants to its roster.

Walking the Talk’s commitment to culture transformation runs deeper than just a consulting proposition, says Rena Jordan, Chief Operating Officer of the firm. “It’s our reason for being. Perhaps unusually for a consultancy, our aim is to leave the client transformed, with the capability to keep evolving, essentially making the client self-sufficient in culture management. Our vision is for every organization in the world to have a thriving culture.”

Carolyn Taylor, the firm’s Co-Founder & Executive Chair, has been one of the world’s foremost organizational culture experts since the days when ‘culture’ was something you made yoghurt with. Initially through her company Corporate Vision, then with Walking the Talk.

“If our 25 years observing organizations at work has taught us anything, it’s this: culture is shaped not by what gets said (the ‘talk’) but by what gets done (the ‘walk’). It’s an idea so powerfully simple that we ultimately named our consultancy after it,” Taylor says. “The mission has always been clear—to make the dream of a thriving, sustainable culture a reality for every business.”

From the very start, Taylor says the firm had invested heavily in creating a “groundbreaking and easy-to-use” methodology that makes the ‘soft’ and intangible pragmatic and do-able. “Our clients tell us that ours is one of the most practical and impactful approaches to organizational culture change available in the marketplace today.”

The firm was buoyed by the relaunch of the bestselling book—Walking the Talk: Building a Culture for Success in 2015, a growing team of culture change consultants in Europe, Latin America and Australia, plus a new head office in Amsterdam. The dream of building culture capability across the globe is growing closer, Taylor says.

Taylor says the firm’s been privileged to walk alongside many courageous businesses as they take the necessary steps to transform their culture.

“Walking the Talk’s commitment to culture transformation runs deeper than a consulting proposition: it’s our reason for being,” Taylor says. Perhaps unusually for a consultancy, our aim really is to leave you transformed, with the capability to keep evolving yourselves, essentially making you self-sufficient in culture management. Our vision is for every organization in the world to have a thriving culture and we can only achieve this by building culture capability across the globe. One business at a time.”

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