Defining ‘Done’ in Digital Transformation

I recently spent weeks cleaning out my basement—dusting, mopping and scrubbing my way to cleanliness and organization. Although I basked in the order and “newness” of the area as well as the satisfaction of getting the job done, I knew that it was going to get dirty and cluttered again—probably sooner than I realized.  Like cleaning out the basement, when taking a leap toward business modernization, the term “Done” can seem like a dubious notion.