On your way to success, you need guideposts to determine if you are still on the right path or need a change of direction. That's where Key Performance Indicators, or KPIs, come in.
KPIs translate complex measures into clear, actionable metrics, allowing decision-makers to assess the current situation and move quickly. In an industry that is constantly changing, KPIs serve as important harbingers of change.
A recent study by IDC, "Managing Your Consulting Firm for Growth," identified the KPIs every consulting firm should measure.
