Sapient's Register says the ability to deal with data will help determine winners
Helping companies cope with big change is an essential tool on any consultancy's utility belt. Chip Register, Managing Director of Sapient Global Markets, says we are at the beginning of a transformational cycle as consumers are changing how they want to experience its service, and as new government regulations are placing burdensome data requirements on financial institutions. As a result, the ability to effectively manage and present data—both to consumers and government regulators—will lead to what he called "a Darwinian moment" for businesses. Naturally, all this change leads to increased opportunities for consultants and Register sat down to discuss them. In helping clients adapt to this transformational cycle, by building infrastructure, honing and devising new business processes, as well as improving data management, 2012 has been a strong growth year for Sapient Global Markets, which saw 8 percent growth in the second quarter and 11 percent in the third quarter.
Consulting: What has 2012 been like for capital markets consulting?
Register: What's taking up all of our time is business model transformation. Companies are doing different things to provide services than they've ever done before. At the same time you have a regulatory twist, you have a technology twist going on. The way customers want to experience their wealth management portals or investor portals is really changing the way these companies are aligning themselves. A lot of companies now are finding competitive edge around a better experience. We do a lot of work around improving that experience. Technology and the different uses of the Internet for data in general are driving a lot of transformation for our clients. So that's a big theme.
