Deloitte Consulting Excellence in Client Service Age: 24
At just 24 years of age, Deloitte Consulting’s Rishi Mittal is Consulting’s youngest Rising Star of the Profession, but even though he’s only been at it a few years, his impact has been far greater. His client service, particularly in the financial services sector, has been top notch.
On one engagement in particular, Mittal led multiple workshops and planning sessions with the client to develop a path forward. In the process, he built a key client relationship and also developed a strategy using analytics, automation, and efficiency to drive the implementation cost down by 60 percent, prompting the client to say: “That’s why we hire Deloitte!”
Mittal says his favorite achievements are the day-to-day wins. “Don’t mistake me: I love closing the big deals and solving the really complex problems with our clients,” he says. “But I’m most proud of the times when I’m able to help empower a client to play a big role in reaching solutions for their company. I love seeing my clients get promoted as a result of the work we helped them deliver—it’s incredibly gratifying.”
As is the actual work, which Mittal says is what excites him most about a consulting career in consulting. “The ability to do something different every day and seeing my work have a direct impact on our clients’ businesses is what excites me most about consulting,” Mittal says. “I’m convinced the consulting industry is the best place to launch a career—and I’m glad I started mine at Deloitte Consulting, where people always come first.”
As for being recognized as a Rising Star, Mittal says he’s “humbled to be recognized as part of a group that’s already making such a significant impact in this business. The recognition has definitely energized me and has given me a great boost to keep my passion high as I strive to be a leader in this profession one day.”