Kennedy Corner
»U.S. Healthcare Reform and Integration
While each week in the U.S. different reports come out about key aspects of the US healthcare reform being adopted, implemented or delayed, fewer elements of the Affordable Care Act’s (ACA) impact are clear.
»Financial Services: Shooting from the Hip
It became rapidly clear as the economic crisis spun out of control in 2008 and 2009 that new regulations were coming, and those expectations were not disappointed. Governments around the world rose to the anger their constituents felt as jobs were lost and homes foreclosed on, and sweeping new regulations were enacted. Some were carefully thought out, but others more resembled what could best be described as “shooting from the hip.”
»Twinkies and Positive PR for Private Equity
If you are someone who began hoarding boxes of Twinkies last year, you may have felt a bit reactionary following the recent news on Hostess. With the Private Equity buyout of Hostess, this heartening symbol of U.S. culture is returning to store shelves. Even with expertise on their side, the two firms that agreed to the buyout certainly have their work cut out for them in revitalizing the brand to its glory days.
»The Water’s Nice; Jump In
The market for new market entry strategy consulting is about resources and incentives. It’s a not too hot, not too cold, but just right equation.
»The New War For Talent
When a meteorite blazed through the morning skies of central Russia in mid-February and exploded, the news media described it as a rare event. And it was. Fast forward one month and just about every government in the world is looking at the potential for a "rare event" to visit their borders, and wringing their hands over how to prepare for it.
»Here Comes Patient-Centric Health
U.S consumers are accustomed to choices. We often take for granted our ability to select products, price points and preferred channels. Why, then, do we as patients expect anything less from our healthcare providers?
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Travel Advisory
»FAA: ‘Staffing Challenges’ Causing Delays
In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
»Hilton’s Building Boom
Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
»Extended Stay America Serves Up Free Breakfasts With ‘Grab and Go’
Extended Stay America launched a new Grab and Go Breakfast program, which is available seven days a week from 6 a.m. to 9:30 a.m. at all of its more than 600 locations.
»Homewood Suites Survey: Comfort is King
A new survey of frequent business travelers found that they want more room to spread out, the ability to maintain a normal routine and opportunities to interact with business associates and fellow travelers.
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Book It!
»Author Q&A: PwC's Ted Shelton
PwC’s Ted Shelton’s book Business Models for the Social Mobile Cloud: Transform Your Business Using Social Media, Mobile Internet, and Cloud Computing, examines how the three technologies are coming together to transform businesses.
»Review: The Three Rules
Why do some companies achieve exceptional performance while so many others struggle to survive? That’s the question Deloitte’s Michael Raynor and Mumtaz Ahmed—along with an international team of dozens of researchers at Deloitte—set out to answer with their book The Three Rules.
»Review: The Athena Doctrine
While women don’t yet rule the world, plenty of people wish they did.
»Review: The Strategy Book
Max McKeown’s The Strategy Book focuses on how to create powerful strategies to deliver success.
»Excerpt: Finding Your Firm’s Growth Engine
The following is an excerpt from Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too by David C. Kuhlman. In the book, Kuhlman distills 25 years of
experience advising senior management at some of the world’s most prominent consulting firms. This excerpt from Chapter Six: “The Growth Engine” explores two of the key factors driving growth in the most successful firms.
»Excerpt: The Online Marketing Revolution
The following is an excerpt from Online Marketing for Professional Services, a thought-provoking and practical approach to online marketing by authors Aaron E. Taylor, Sylvia Montgomery, Sean T. McVey and Lee W. Frederiksen.
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»What aspect of your firm needs to improve the most in 2014?
»Data Watch: 2013 Best Firms to Work For Survey Averages (2010-2013)
This Week in the Profession
»Pace Harmon Celebrates 10 Year Anniversary
Pace Harmon recently celebrated a decade in business.
»Capco Unveils Digital Lab
Capco launched of the firm’s high-tech digital lab (C Lab), a state-of-the-art space that brings together digital technology, social media and creative design.
»Huron’s 3Q Revenue up 7.9%
Huron Consulting Group announced financial results for the third quarter ended Sept. 30, 2013. Revenues for the third quarter were $174.7 million, an increase of 7.9 percent.
»IBM Study: Big Data Equals Big Money
More than 75 percent of the highest performing organizations cite growth or innovation as the chief value of big data and analytics, according to IBM.
»EY Acquires Greenwich Consulting
Ernst & Young has acquired Greenwich Consulting, a move that will expand EY’s service range worldwide notably in growth strategy, marketing, digital and data-analysis.
»TCS Revenue Up 17% to $3.34B
Tata Consultancy Services reported revenue rose 17 percent year on year to $3.34 billion for the quarter ended Sept. 30, 2013.
»PwC to Acquire Booz & Company
PwC and Booz & Company announced they have signed a conditional merger agreement. The proposed transaction is conditional on approval by Booz & Company partners and receipt of required regulatory approvals.
»EY's Global Revenues Top $25B; Advisory Up 18% to $5.8B
EY today announced combined global revenues of US$25.8 billion for its financial year ended June 30, 2013, a 7.7 percent increase over the previous financial year in local-currency terms.
»Huron to Acquire Blue Stone for $30 Million
Huron Consulting Group announced that it has entered into an agreement to acquire the assets of Blue Stone International, LLC, a provider of Oracle professional services supporting enterprise performance management, information management and business intelligence solutions.
»IBM Rolls Out New Big Data and Analytics-based CFO Dashboard
IBM today announced an integrated enterprise risk management solution that helps financial services clients maximize profitability, ease compliance and boost risk-aware decision making, the firm says.
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CMAG.COM EXCLUSIVES
Features
»Engagement Management: Superhero or a Villain?
Your firm’s superhero system wears a cape—not a mask. Who’d want valuable and trusted information kept incognito?
»I Think I Left My Carryforward in My Other Entity Type
Thinking about changing entity types? Make sure you have all the facts first. There are many reasons, tax-related and otherwise, why a company may decide to change from a C-Corp to an S-Corp or other flow- through entity.
»The People Data Imperative: A View From the Top
The most effective business decisions are based on having accurate, easily accessible People Data.
»Five Reasons to Visualize Your Data and Make it Interactive
You believe in thought leadership as a marketing platform for your firm. And you believe that a key part of thought leadership is doing research and sharing your findings. Think you can create a 10-page PDF of those findings, slap it up on your website and you’re done? Think again.
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Interviews
»One on One with Alvarez & Marsal's Tom Phleps
With the holiday shopping season in full swing, retail businesses are at their busiest. Alvarez & Marsal recently integrated the team from ClearLine, a boutique firm with whom they have a longstanding working relationship, to enhance their retail offering. Former ClearLine CEO and newly minted A&M Managing Director Tom Phelps sat down with Consulting to offer his insight.
»One on One with Accenture’s Robert Wollan
Accenture recently conducted its ninth annual Global Consumer Pulse Survey. This year’s survey took a close look at the impact of customers switching providers, which leaves a potential $1.3 trillion in revenue on the table, essentially up for grabs to whichever company can woo them away.
»One on One with Capgemini’s Makarand Teje
Global IT consulting firm Capgemini recently completed its fifth-annual World Quality Report with partner HP. This year’s report found that quality assurance (QA) and application testing account for a staggering 25 percent of all IT spending, a big shift as more organizations undergo digital transformations and rely more heavily on applications.
»One on One with Huron Consulting Group’s Bob Rowe
Bob Rowe, the new lead of Huron Legal, says companies are taking a closer look at legal department spending these days, an area that until recently was mostly insulated from company-wide belt tightening measures. One particular area rife with cost-cutting opportunities is the document discovery process.
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Consultants on Consulting
»How to Win Bigger, Richer, Higher Margin Projects
You could easily drown in the sea of articles and books about making rain. Countless web sites and training firms are dedicated to upgrading consultants’ business development skills. This article isn’t about landing new clients and it’s not even about winning follow-on projects with your current clients.
»The Culture and Cost of Innovation
In the dozens of conversations I have with business leaders, I hear a common theme: “We’ve done the cost cutting and adjustments. We’ve done the necessary re-sizing, and we’ve done the hard work of recalibrating our cost structure to support our core business. We’re profitable, and we are holding loads of cash. Now what?”
»Shared Services: Moving Beyond Cost Control to Help Companies Meet Business Objectives
The concept of shared services—with back-office functions organized on an enterprise-wide basis to deliver higher quality and lower cost—has transformed how companies organize their administrative and support functions over the last 20 years.
»Utilization is Archaic and Misleading
It’s hard not to laugh when recalling the sixteen German violinists who sued for higher pay on the grounds that they played more notes than musicians who toot trumpets or blow oboes. Judging the value of a performance based on the number of notes played is obviously absurd.
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Focus: Client Industries
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Retail
»There’s $1.3 Trillion Up for Grabs
Despite having more data and insights into consumer desires and preferences, companies in the U.S. have fallen short of improving customer satisfaction or reversing rising switching rates among their customers.
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Energy
»Case Study: BCG Helps Toronto Go Green
BCG partnered with the Toronto City Summit Alliance, a nonprofit organization that includes civic leaders from business, NGOs, and government who are dedicated to improving the Toronto region across all dimensions, to find ways to reduce environmental pollution.
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Insurance
»Bouri Brings Business Acumen to UMS
Long-time industry veteran, George Bouri, joined UMS Advisory, a firm focused on Real Estate and Facilities Management, as Executive Managing Director and Senior Partner in July. Bouri, who brings more than 20 years of business transformation experience, will be responsible for providing leadership for the firm across a broad range of areas. Bouri says he will work closely with Rakesh Kishan, UMS Advisory President and Executive Managing Director.
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Manufacturing
»Life in the Fast Lane
The transformation that the automotive industry—particularly in the U.S., but also globally—experienced in the past five years qualifies as “stunning,” “historic,” even “inspirational.” Yet, this unparalleled ride likely will seem ho-hum in comparison to the modification the industry is poised to undergo in the coming decade.
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Focus: Service Lines
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Financial Consulting
»KPMG's Transformation Imperative
After years of talking about the transformation imperative, Lynne Doughtie, Vice Chair of Advisory, says it’s finally arrived.
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Strategy
»BCG at 50
The Boston Consulting Group’s Golden Anniversary allows the firm an opportunity to take a look back at its impact, and forward to its future.
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Featured Speakers:
Joseph Kornik
Publisher and Editor-in-Chief,
Consulting magazine
Brian Murphy
Chief of Staff, Point B
Brian Jacobsen
General Manager, Slalom Consulting
Tom Rodenhauser
Managing Director, Advisory Services, Kennedy Consulting Research & Advisory
Sponsor Speaker:
Drew West
Director, Product Marketing,
Deltek
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