Intelligence Briefing: Employee Experience Consulting—Winter is Coming

I love winter. It's that magical time of year when consultants dust off their metaphorical crystal gazing devices and share the business trends they see gaining momentum in the New Year. And when it comes to workplace trends, there is nearly unanimous agreement that attention must be paid to the employee experience. 

Let me stress that this is not just about consultants making a market. Over the course of the last 18 months, my research has revealed a sense of urgency among organizations that, in deference to Game of Thrones, "winter is coming" in the war for talent and battle plans must be laid.  I also have seen the emergence of new titles for HR professionals that underscore this shift—Vice President of People & Culture, Chief Experience Officer, Employee Experience Manager, and People Experience Coordinator.