This summer, KPMG hosted its Executive Symposium on Robotic Innovations in Chicago to discuss how these cognitive and robotic technologies will forever change the workforce's $9 trillion knowledge work segment. More than 80 senior-level executives attended the event, from industry and large-scale global service providers alike, to hear expert speakers including Cliff Justice, KPMG Partner and U.S. Leader, Shared Services and Outsourcing Advisory. Consulting caught up with Cliff to talk more about the rising tide of "thinking" technology and its potential effects on several industries, including healthcare, financial services and retail, just to name a few.
Consulting: What's the difference between robotics and cognitive technologies?