The 2015 Best Small Firms to Work For: Impact Advisors


6. Impact Advisors

Headquarters: Naperville, Ill.
Billable Consultants: 157
Client Industries Served: Healthcare
Consulting Service Lines: IT, Strategy

Healthcare IT and strategy firm Impact Advisors is, once again, back as one of Consulting’s Best Small Firms to Work For, cutting its 2014 ranking in half—moving up from No. 12 to No. 6.

Being one of the Best Small Firms to Work For helps confirm that Impact Advisors continues to build a “best-in-industry” culture focused on providing associates with outstanding career opportunities and challenging client initiatives, says Andy Smith, President of Impact Advisors.

“We strive to hire and retain the absolute best to ensure we are always delivering exceptional quality to our clients, and the Best Small Firms designation assists us in attracting the best and the brightest to our organization,” Smith says. “Our leadership team is humbled and incredibly proud.”

On the survey, the firm excelled in the areas of Client Engagement and Career Development, two areas, Smith says, that continue to be priorities at the firm.

“In terms of Client Engagement, our constant goal is to bring our mission statement to life and to consistently ‘Create a positive Impact’ for our clients,” he says. “Our associates delight in serving our clients, solving complex healthcare challenges that ultimately positively impact the patients and communities they serve.”

Meanwhile, Career Development is a priority from Impact’s orientation process, where each new associate is inspired to dream of what they want their professional development plan to look like for the coming year.

“This continued focus on our associate’s professional development has made it clear that we care about their ongoing development and are excited to partner with them on the journey,” Smith says. “Additionally, our ‘Happiologist’ continues to be dedicated to advancing our firm’s culture and the engagement and satisfaction of our associates, constantly focused on maintaining and enhancing our uniquely special culture as we grow.”

When he looks ahead, Smith says he looks forward to serving an industry—healthcare—in major transformation. “We will be able to derive the benefit from the foundational work we have completed in the deployment of EMRs and revenue cycle systems over the last five years,” he says. “We will be able to turn data into information that will have a significant impact on patients and communities.”

Over the next 12 months, Smith says Impact will continue to develop its emerging delivery capability. Specifically, its revenue cycle and clinical consulting service offering. “We will continue to invest is growing these segments of our business through recruiting talented and experienced leaders and professionals.”

Smith says one thing that sets Impact Advisors apart: A sense of mission. “We are lucky and proud to serve the healthcare industry. We are all incredibly committed to making a positive impact and improving the effectiveness and efficiency of the healthcare delivery system.”

Q&A: How would you describe morale at your firm and why?

Andy Smith, President of Impact Advisors, says: “Morale is very high at Impact Advisors.  We all share the sense that we are doing great work, support one another and are doing something very special at a very special firm. Additionally, our Firm strives to be very transparent about all aspects of our business. This includes staffing decisions, firm financials and performance, and leadership decisions. This transparency creates a spirit of inclusion and participation within the firm.”