By Kristina Roth
Clients often struggle with obtaining the projected Return on Investment (ROI) from large Information Technology projects. Many key improvements are delayed to "Later Phases" that frequently don't materialize or lose momentum. How do you maintain client focus, and deliver the value that they demand?
It starts with building a list of qualified opportunities, establishing an executive consensus, and then building a program structure that can guide, champion, and govern the resulting projects. Here's how.