By Claus Thorsgaard
As we turn to 2013, you're probably thinking about how to drive profitable business from existing clients, and how to attract new ones. Consider a few resolutions that will lead your firm to an even better year ahead.
Maximize Your People Resolve to improve resource capacity across your firm, from partners to staff. Select the best people for a project by providing visibility to the firm's entire workload— actual and planned. To avoid "fire drills" resulting from the typical rush to staff new work, allocate resources with consideration for proposals in the pipeline as well as actual work-in-process. That way, capacity is constantly updated as work is completed or as new work is proposed or won. With a current and accurate capacity view, you can maximize utilization, and cut down on last-minute resource shuffling.
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