Stuart Jackson, recently named President of North America for L.E.K. Consulting, has been with the firm for 25 years, and watched it grow from a young yet capable firm brimming with confidence to a proven entity with 20 offices around the world. L.E.K. is focused on helping clients find something that has eluded even successful companies: growth. As the world gets, in Jackson's words, "Tougher", and competition becomes more fierce, companies that are able to take advantage of new growth opportunities will be the most successful. The question Jackson and the rest of L.E.K. seek to answer for their clients is, how do you evolve a business and continue to grow in a world that is changing and becoming tougher? Consulting One on One sat down with Jackson to discuss the firm, his role and marketplace.
Consulting: What has been keeping you busy so far in your new role?
Jackson: The first priority has been keeping everything that's working well continuing to work well. We've got a strong head of steam and have been gaining market share over the last 10 years. We've got a strong governance system with a very engaged set of partners, have been doing very well financially in terms of revenue growth and strong operating performance. Let's keep it working, don't mess it up. Having said that there are some things we can do better, make sure we've got best-in-class systems and infrastructure. We just moved to new offices in New York and Boston in the last three months, which was a major upgrade from the infrastructure we had before, we're rolling out new systems in terms of mobile computing and more access to everything everywhere. I think we've made good progress there we've still got work to do to get it even better.
