By Dick FinneganThe Society For Human Resource Management 128 pages; $27.95
"Too often companies rely on anonymous surveys to make decisions about what employees need and they overlook the obvious… that surveys provide better benchmarks than solutions and they cannot tell you about the specific needs of high performers…the ones you absolutely must further engage and keep. This book tells you how to do that with instructions, skills, training, company testimonies, and a teaching game," says Dick Finnegan, author of The Power of Stay Interviews for Engagement and Retention .
Finnegan, founder of C-Suite Analytics and noted retention expert, has made a habit of challenging the perceived value of traditional employee surveys and exit interviews, along with other widely practiced, and misguided retention strategies. One such strategy is the exit interview. "The simply don't work," Finnegan says.
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