By Randy Mysliviec
Most consulting leaders recognize that billable utilization is paramount to success, and that effective resource management can improve overall profitability, as well as the quality of services and the predictability of service levels. Yet we haven't seen any real innovation in this arena over the last three decades. While the development and adoption of ERP, PPM, PSA and other tools have helped to some degree, this mission critical business function remains largely unimproved—if not a critical point of failure for many companies.
Recently however, a new breed of process solutions has emerged, borrowing from the Just-in-Time Manufacturing movement of the 1980s, which may ultimately change the landscape of human capital management moving forward.
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