One on One with Guidon's Ron Wince

Ron Wince, CEO of Guidon Performance Solutions, is taking the lessons learned in the manufacturing world—namely the concepts of Lean and Six Sigma—and is applying them to companies in the healthcare, retail, public sector and financial services spaces, among other service-type industries.

Ron Wince Ron Wince, CEO of Guidon Performance Solutions, is taking the lessons learned in the manufacturing world—namely the concepts of Lean and Six Sigma—and is applying them to companies in the healthcare, retail, public sector and financial services spaces, among other service-type industries. “Service organizations have a hard time understanding how something that can work in a factory can apply to them,” he says, “but in many ways [service organizations are] really process factories.” Wince recently spoke with Consulting about how running companies “Lean”-er often means running them better. Consulting: How do you determine where the excess and waste are in a company? Wince: To be honest with you, I’m going to give you a little bit of consulting speak here, but the short answer is, “It depends.” Typically most of the clients know they have a particular need when they call us in the first place. A lot of times they’ll say, “I really need to free up some working capital from the inventory side or improve my productivity.”

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