When Earle Steinberg started leading Thomas Group as CEO in March, he had some significant challenges ahead of him. Within a month, the firm would announce a one-third reduction in its approximately 155-person staff. Government business was down 31 percent in the first quarter, and revenue decreased 17 percent over that same period. But Steinberg is confident change can happen from the inside. With 32 years of management consulting experience behind him, Steinberg had consistently been looked to for answers from clients. But the question remains: Does he have the answers now? Consulting
spoke with Steinberg about the new environment at the firm.
Consulting: You've worked at a number of consultancies in the past, including Booz Allen Hamilton. Do you see many parallels between those firms and Thomas Group?
Steinberg: Oh, absolutely. I think management consulting is a challenging profession; each of the firms has their own culture that they bring to the tasks that we face and the issues that we have to deal with. Thomas Group is just like all the firms that I've been in; it has its own unique culture, and we bring our own approach to excellent client service delivery in consulting just like all the firms do.
