Capgemini, Unilever Expand Relationship

Paris based consultancy Capgemini, which specializes in technology and outsourcing services, has signed an agreement with consumer goods company Unilever. Under the contract, Capgemini will begin acquiring and managing Unilever’s financial shared service centers in Santiago, Chile, and Sao Paulo, Brazil. The integration efforts will begin in early May.

Additionally, Capgemini will deliver business process outsourcing (BPO) financial shared services to Unilever’s businesses in Latin America.

This agreement is built upon an existing relationship between Unilever and Capgemini. In October 2006, a similar agreement to provide BPO financial shared services in Asia, Africa and the Middle East was signed in which Capgemini acquired a majority stake of Unilever’s shared service centers in Bangalore and Chennai in India.

Following the integration of Unilever’s financial shared service centers located in Santiago and Sao Paulo into Capgemini’s Rightshore global delivery network, approximately 400 professionals from Unilever will join the Capgemini workforce, further strengthening the consultancy’s presence in Latin America.

In total more than 1,100 Capgemini BPO professionals will be delivering financial shared services for Unilever in Asia, Middle East and Latin America.

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