Gray Travel Management has no shortage of advice when it comes to procuring travel services. Here are a few pointers for small to mid-sized consultancies:
1. Find out if the company assigns a specific agent to your account. An exclusive relationship with an agent will streamline booking, as he or she will know your specific preferences.
2. Look for agents with extended business hours. You never know when you are going to need to book a last-minute hotel night or cancel a flight.