Capgemini CEO Chell Smith foresees a day when utility companies — under pressure to reduce costs —
turn to outside providers to manage their back-office processes. In May 2004, Capgemini took a first, dramatic step
toward that goal by forming Capgemini Energy LP, a joint venture with TXU Corp. that began when the consulting firm
won a 10-year contract to manage back-office operations for the energy giant — the largest business process
outsourcing deal in the history of the utility industry.

Capgemini CEO Chell Smith foresees a day when utility companies — under pressure to reduce costs — turn to outside providers to manage their back-office processes. In May 2004, Capgemini took a first, dramatic step toward that goal by forming Capgemini Energy LP, a joint venture with TXU Corp. that began when the consulting firm won a 10-year contract to manage back-office operations for the energy giant — the largest business process outsourcing deal in the history of the utility industry.