Censeo Consulting Group CEO and co-founder Raj Sharma takes great pride in the importance placed on culture within the Washington, D.C. strategy and operations firm. “Most people are good and want to do good things, they want to be happy, they want to take care of their families and friends.
The importance of company culture has grown considerably in recent decades, to the point where it can now be directly pegged to how an organization positions itself to accomplish its long- and short-term. But identifying misalignment of culture and business goals can be a challenge to suss out.
A recent KPMG survey of more than 600 senior executives found that although 76 percent of those polled saw disruption as a constant and increasing force, only 17 percent said their companies were prepared for it. We caught up with Steve Chase, KPMG's U.S. Consulting Lead, to get a better look at this new reality.
Global greenhouse gas (GHG) emissions have been a topic of concern as the world has seen the rise of new industrial powers in new regions. Consulting recently caught up with Florian Haslauer, A.T. Kearney's Global Head of Utilities, who has put together a plan of attack to facilitate this much-needed energy transition.
Consulting caught up with Bill Stewart, Commercial Cyber Security Business lead for Booz Allen Hamilton, who offered his insight on the state of current cybersecurity threats, the emerging threat of the Internet of Things, and the continued importance of a human touch to help at-risk organizations stay one step ahead of the bad guys.
What makes a good leader? It's a difficult question to answer but it's a code Deloitte has been working hard to crack. Consulting caught up with Deloitte Principal Jason Geller, National Managing Director of Deloitte's Human Capital Practice, to talk about the dire need for leadership development at all levels.
Every firm talks a good game about their culture, but when you have the stats to back it up like Infinitive does, culture is much more than a buzzword. In the second half of 2015 alone, the Ashburn, Va.-based firm has racked up considerable recognition as a top employer.
Over the last few years, Alvarez & Marsal has greatly expanded its roster and borders to encompass most regions of the globe. Today it has more than 1,000 operating professionals around the world, making it the largest global tax firm outside of the Big 4, according to Paul Aversano, Managing Director and Global Practice Leader of A&M's Transaction Advisory Group.
Technology researcher Gartner projects there will be 25 billion “connected things” by the end of the decade. Tata Consulting Services' 2015 Global Trend Study focused in on this new wave of transformative tech, the Internet of Things (IoT). We spoke to Dr. Satya Ramaswamy, VP and global head of TCS Digital Enterprise.
It's been a big couple of years for Point B. The firm is celebrating its 20th anniversary and just last year completed its transition to 100 percent employee ownership. Since then its stock price has risen 69 percent and earnings 111 percent, so it's safe to say firm morale is high, which Chuck Ritter, President of Consulting for Point B, attributes to the quality of its people.
A changing of the guard is underway in corporate America as Baby Boomers begin to reach retirement age in droves. The resulting generational difference is just one force disrupting longstanding perceptions of what work and employment are.
It's been an active two years since C.E. Andrews took the reins as CEO of MorganFranklin Consulting. The company started its employee-ownership program in earnest and has tirelessly worked to attract and retain a talented and diverse team.
The relentless pace of the digitization of the business world is only accelerating, but the break-neck speed of innovation has created a bevy of consulting opportunities for firms who are already fluent in digital. Dee Burger, newly minted North American CEO of Capgemini, says that digital is no longer simply a service offering or part of their business—it is their business.
The world has gone digital in just about every aspect of life, and the Federal Government is no exception. Today's citizens expect a government that provides platforms and services that make all facets of government-citizen interaction easier and more efficient.
When J.H. Cohn LLC and Reznick Group combined two years ago to form CohnReznick, they formed the 10th largest Accounting, Tax & Advisory firm in the U.S. Recently the reins of the firm’s advisory group were passed from Anthony Zecca, who lead the advisory services arm of the firm for more than 30 years...
The world of branding has changed. Where the focus was once centered around design, logos and communication, brands today are looking for ways to differentiate themselves in how they reach customers. In the case of a recent engagement with Southwest Airlines, Lippincott took it to a whole new level.
As digital technology replaces antiquated analog systems in all facets of commerce at a blistering pace, so-called “blue-collar” jobs are evolving, as a greater level of technical expertise has become necessary to keep pace with modern systems.
Jabian Consulting recently completed a survey of 159 North American M&A professionals to gain insight into the stumbling blocks as well as paths to success to completing the merger and acquisition process effectively. The survey results painted an interesting picture about self-perception.
Philadelphia-based Navigate Consulting is a young firm that debuted in magazine as one of our Seven to Watch as part of our Seven Small Jewels 2014 ranking. This was in part owed to the firm’s tremendous growth over the past two years—42 percent in 2013. Founder and Managing Partner Rob Kathol says Navigate’s approach is different than many other firms.
Back in 1991, Andersen consultant Andy Rolfe reached the fork in the road all-too-familiar to career consultants: to partner, or not to partner? He enjoyed his work at Andersen, where he helped them build their strategic services practice, but he believed in doing things a certain way, and knew that moving a ship as large as Andersen would take more time than he was willing to wait. So he set out on his own.
Chicago-headquartered West Monroe Partners is a regular on our Best Firms to Work For list. And there’s a good reason for that. The firm has been on an impressive growth track—38 percent so far year-to-date—it also recently gave the company to the employees, implementing an Employee Stock Ownership Plan structure.
ACME Consulting's growth is showing no signs of slowing down. Co-founder and Senior Manager and Principal David Kelleher says the firm is still looking at an annual compounding growth target of 30 percent as it expands into new geographies to help clients solve their most pressing problems.
Consulting firm compensation is a hot button issue these days. While the industry overall enjoys solid growth, compensation at consultancies has actually remained somewhat flat. This has resulted in more consultants staying put at their firms, and lowering industry-wide attrition. Is that necessarily a good thing?
“Effective” and “government” are rarely words uttered in the same breath, especially these days. So needless to say, making government work better is a big business. It’s why BCG has hired operations expert Scott Hefter as a Partner. He sat down with to discuss his new role and his plans for growing the practice.
It’s no secret that analyzing and parsing through the massive pile of data companies accumulate through the natural course of doing business has become a huge industry. To bring all the parts together, North Highland recently launched its Social Insight Lab to harness the power of social to make sense of the data. Alex Bombeck, President of Sparks Grove, North Highland’s marketing division, sat down to explain how it works.
Accenture has appointed Stephen Rohleder to lead its North America business, the firm’s largest market. sat down with Rohleder to talk growth opportunities, talent strategy and how the firm plans on grooming the next generation of consultants.
With more than two decades of analytics and insight under his belt, Dr. Eugene Roytburg, managing partner and co-founder of Deerfield, Ill.-based 4i Consulting, knows a thing or two about helping clients wrap their heads around the influx of data companies are swimming in these days.
A significant change is underway in the healthcare industry. New payment and care delivery models are forcing healthcare providers to actively seek out ways to improve quality of care while cutting costs and boosting revenue. This year was Huron’s fourth annual Healthcare CEO Forum, which gives industry leaders a chance to talk about these changes and how to adapt.
The Life Sciences consulting industry has always been subject to frequent and seismic changes, including the Affordable Care Act. To help clients, Cumberland Consulting has brought on Amy VanDeCar as a senior principal to the practice.
In his time at Buck Consultants, it’s safe to say Fraser Smart quickly distinguished himself would be a bit of an understatement. Joining in 2006 to manage the firm’s Edinburgh and Manchester offices, he was appointed Managing Director of Buck in Europe in 2010. This year, he’s relocated across the Pond to New York, where he has taken the helm as President of the firm.
Building upon recent acquisitions in the technology sector, audit, tax and advisory firm KPMG this month acquired Baltimore-based digital mobility company Cynergy Systems for an undisclosed sum. Lynne Doughtie, KPMG’s Vice Chair of Advisory, says the acquisition will help KPMG deliver robust digital solutions for clients across a multitude of industries.
Bellevue, Wash.-based ARRYVE Consulting recently tapped operational strategy leader Bill Helming as Managing Director of its new Boston office. As a partner who led the Life Sciences practice at PRTM, where he worked for 21 years before it became a division of PwC, Helming’s diverse background brings a lot to the table to help ARRYVE bring its unique model to the East Coast.
Seeking a way to improve the company’s internal training methods, tax advisory consulting firm WTP Advisors has hired Kathi Mettler, a longtime Director in the International Tax Services Group at PwC, to serve as their Director of Learning and Education.
Dr. Sarah Layton has sort of done it all. The founder and CEO of the Corporate Strategy Institute started out as a teenage welder in her father’s company. Layton formed Corporate Strategy Institute, a boutique strategy firm, in the early 1990s after getting her doctorate in business. Ever since, she has helped companies maximize their revenue potential and growth, and bring their corporate vision to reality.
Today, digital expertise is not something that’s nice to have. It’s mandatory to stay competitive. The Boston Consulting Group has launched BCG Digital Ventures, with the sole purpose to partner with clients to help develop, launch, and transform their digital initiatives. The new firm is led by Jeff Schumacher, former Managing Director and Cofounder of Booz Digital.
All consumer-facing companies have mountains of customer data, but until recently the value proposition for all that data was left largely untapped. Phani Nagarjuna, founder and CEO of analytics consulting firm Nuevora, wants to change all that.
With the holiday shopping season in full swing, retail businesses are at their busiest. Alvarez & Marsal recently integrated the team from ClearLine, a boutique firm with whom they have a longstanding working relationship, to enhance their retail offering. Former ClearLine CEO and newly minted A&M Managing Director Tom Phelps sat down with to offer his insight.
Accenture recently conducted its ninth annual Global Consumer Pulse Survey. This year’s survey took a close look at the impact of customers switching providers, which leaves a potential $1.3 trillion in revenue on the table, essentially up for grabs to whichever company can woo them away.
Global IT consulting firm Capgemini recently completed its fifth-annual World Quality Report with partner HP. This year’s report found that quality assurance (QA) and application testing account for a staggering 25 percent of all IT spending, a big shift as more organizations undergo digital transformations and rely more heavily on applications.
Bob Rowe, the new lead of Huron Legal, says companies are taking a closer look at legal department spending these days, an area that until recently was mostly insulated from company-wide belt tightening measures. One particular area rife with cost-cutting opportunities is the document discovery process.
Of the Fortune 500, about 70 companies have been on the list every year for 50 years. The average age of these firms is 115. These firms have been built to last. What's their secret? Brad Jackson, co-founder and CEO of Slalom Consulting, suggests that the common denominator of those 70 firms is that they’ve built a culture of innovation. How they’ve managed to do that is another question, entirely.
As companies struggle with growth in the core of their business, clients ask all the time: What unleashes growth, year after year? Thanks to research and analysis, Deloitte Consulting has identified just how critical growth and market differentiation is to industry leadership. So how do you achieve it? Simple… innovation and it must be supported with meaningful investment, says Jim Moffatt, Chairman & CEO, Deloitte Consulting.
Every year since 2005, Booz & Company has conducted the Global Innovation 1000 study, which investigates the relationship between what companies spend on R&D and their overall financial performance—and every year, the firm reinforces the conclusion that there is no correlation between the two.
Some people think innovation is needed in all parts of the organization. The truth is organizations need to be rigorous and disciplined in regularly assessing where innovation can have the greatest impact, whether helping to get more customers, making employees more loyal, eliminating cost, or something else, according to Ric Merrifield, a Partner with Seattle-based Strategy firm Level 11.
What if you could enjoy a huge increase in your consulting firm’s success without finding more clients, competing for more projects or winning more engagements? You can, if you increase the size of your projects. Most consultants have almost everything they need to double their average project size—without doubling the workload, according to David A. Fields, Founder and Managing Director of the Ascendant Consortium.
Human Relations is having something of a renaissance in terms of its overall effect in helping a company achieve its long-term goals. Robyn Clark, Global Management and HR consulting firm BPI Group’s Managing Director of talent solutions, says now more than ever C-Suite executives are in need of a trusted advisor, and more and more are turning to HR leaders to fill those shoes.
It’s a perfect storm of challenges in the healthcare space today. New technologies, new federal mandates and an aging Baby Boomer population is forcing the industry to evaluate how they deliver care to their patients from the ground-up. Aspen Advisors’ Principal Dan Coate shed some light on what clients are facing, and how they’re helping them navigate these choppy waters.
The days of a career in consulting requiring a lengthy commitment under an executive pecking order are over. Nowadays, seasoned veterans of the profession looking to take the steering wheel on their career path are opting to strike out on their own, eschewing the convenient infrastructure put in place for them at larger firms in favor of a self-driven model. M Squared is one of the companies at the forefront of this contingent workforce trend.
Avasant Senior Partner and Global CEO Kevin Parikh has billions of dollars of deals in outsourcing and business transactions under his belt in his career. Avasant works with governments and Fortune 500 companies to not only source skilled workers, but to optimize technology in a way that saves them money and time. Avasant is seeing some pretty impressive growth.
Booz Allen Hamilton has re-entered the commercial business with a renewed focus in the areas of energy, health and financial services. Booz Allen has tapped Executive Vice President Reggie Van Lee to head up the practice.
As the regulatory climate in Washington becomes more stringent, actions taken by lawmakers can now more than ever have far-reaching consequences on businesses’ future plans. Sensing the increased need for experts, FTI Consulting has acquired C2 Group, a bipartisan government relations lobbying firm, to help clients gain insight into the motivations of policy elites. Jackson Dunn, FTI’s head of public affairs, expects more firms to offer lobbying services down the line.
Daniel Mahler was recently appointed as A.T. Kearney’s Americas Lead. Mahler says the firm has kicked off a major three-year growth initiative, which if successful, could “close to double” the size of the Americas practice over the next six years.
Having joined ACME Business Consulting just over a year ago from Deloitte, David Ehlen has already made a name for himself at the Portland- and Seattle-based firm, putting his extensive M&A experience to use at the helm of ACME’s new Transaction Service practice.
When Steve Lukens joined Grant Thornton from IBM a few years ago as its advisory services lead, his mission was to identify a roadmap to build out the firm’s advisory practice. His efforts paid off, as last year the firm saw 14.5 percent growth in its advisory practice.
Annual performance reviews are a time-honored tradition within consulting firms of all sizes, but innovations like crowdsourcing and social media are rapidly making the standard supervisor-employee model of performance reviews obsolete. Tamra Chandler, CEO of talent and change management consulting firm PeopleFirm says the old way of doing things is changing and that some companies are already ahead of the curve.
No stranger to the pages of Magazine, the Claro Group has seen explosive growth since it was named one of our annual Seven Small Jewels in 2008. Since then, the owner-operated legacy financial, economic and management consulting firm, started by former Arthur Andersen partners in 2005, has been aggressively growing its healthcare practice, tripling revenue from $5 million in 2010 to $17 million in 2012 with projections to reach $25 million by the end of the year. “We have chosen to focus on hospitals and health systems, and we provide services to help them to meet one of their most critical strategic issues, which is to make money on Medicare,” says Venanzio Arquilla, a Managing Director with the firm.
As the investment banking industry is still in recovery mode following the financial collapse in 2008, the only certainty heading into 2013 is uncertainty. The industry is faced with a slew of new regulations, not to mention a badly bruised reputation following the collapse of several high-profile investment banks during the crisis. Tim Long, Managing Director in Protiviti’s U.S. Financial Services practice, has plenty of experience to bring to bear, joining the firm in 2012.
As Congress and the President return to the bargaining table in an effort to avoid going over the so-called “Fiscal Cliff”, the knock-on effect of these protracted debates is creating uncertainty in the markets. Angela Raitzin, head of the New York City office of Morton Capital Management, offered her perspective on the changing landscape of investing.
UHY Advisors recently named managing director Michael Mahoney as the President and CEO UHY Advisors N.Y., which includes offices in Manhattan, Rye Brook, Albany and New Haven, Conn. Mahoney spoke with Consulting recently about plans for continuing the firm’s growth, a bullish future on its China group, and the year-end explosion of M&A activity.
Over the last three decades, CEB has seen tremendous, steady growth and double-digit profitability, advising a diverse client list on how to best keep up with an ever-changing industry and constantly shifting demands and expectations. CEB’s success in this arena has Chairman and CEO Tom Monahan call his firm, “The Most Influential Company You’ve Never Heard Of.” And they’re just getting warmed up.
The cloud has the power to be transformative, but too many companies—and consultants—are missing out on cloud’s full potential, according to Stephen Hasselmann, Managing Partner of Strategy and Transformation for IBM Global Services.
Twenty years ago, Jim Champy co-authored one of the most influential business books of all time. sold more than 3 million copies and spent more than a year on Best Seller list. The ideas in that book fueled the growth of many advisory firms, and indeed the entire consulting profession. Two decades later, Champy says those ideas are more important than ever.
The always-connected workforce has it advantages, for sure. Round the clock access to clients, and other employees, is the way much of the world works. But at consulting firms, where work/life balance is usually already an issue, that 24/7 connectivity can be very damaging to morale and culture. BCG decided to do something about it.
At the end of 2011, Solstice Consulting did something radical when it decided to retire all of its other emerging tech service lines—including cloud, social media and others—to focus solely on enterprise mobility.
John Chevrette was recently named President of Black & Veatch’s management consulting division. In his new role at the nearly 100-year-old global engineering, consulting and construction company, Chevrette will lead a group of professionals focused on providing solutions within the energy and water industries, both of which are extensively served by the firm. Chevrette says the utility industry is in the midst of a “historic shift”, and that the recent economic downturn and other major factors have slowed much-needed improvements to the United States’ utility infrastructure, which in turn stymies increased efficiency and sustainability. Chevrette shared some of the firm’s insight about a way forward, the future of renewable energy adoption, and what’s holding it back.
The economic downturn forced organizations large and small to tighten their belts and maximize efficiencies. One organization in particular that has faced pressure from all sides to run a leaner ship and cut waste is the federal government. Raj Sharma, CEO of Censeo Consulting, says inefficiencies in government procurement leave billions of taxpayer dollars on the table each year.
Over the past decade, many companies have realized the importance of having a comprehensive crisis management strategy in place for when the unexpected happens. Whether it’s a server problem, a public relations problem or a life-and-death disaster, how nimbly an organization responds to a crisis can have lasting impact on its business. Dr. Lisa Reshaur, recently recognized as Consultant of the Year in Business Continuity and Disaster Recovery by DRI International, is a Director with PwC’s Risk Consulting Services practice.
In June, Dan Doherty took over as head of U.S. Market Development for KPMG’s advisory practice. Tasked to design and execute a growth strategy aimed at enhancing the firm’s competitive position in the marketplace, Doherty will lead a team of partners in charge of KPMG’s Advisory regional business units around the country. Doherty, a licensed CPA and 26-year veteran of the life sciences, consumer products, retail and manufacturing sectors, served as the firm’s Advisory Partner in Charge for the Midwest for the last six years.
Deloitte Consulting’s Principal Stacy Sandler’s focus is assisting providers of retirement with their business issues and opening new avenues through which to differentiate their business offering. Deloitte’s recently completed annual benchmarking survey examines the climate of 401(k) plans, and how economic pressures like rising healthcare costs, high personal debt and low savings are painting a less-than-rosy picture of the state of retirement readiness for millions of Americans.
Maarten van Hasselt, Senior Vice President and Energy Sector Leader for Celerant, says: “Energy is politics, it keeps everything moving so it’s very important and incredibly relevant.” After three decades in the oil and gas sector, earlier this month Van Hasselt joined Celerant where he will lead a team to drive operational and behavioral change for oil and gas companies. “Doing more with less requires unlocking everyone’s potential to implement strategy and obtain sustainable improvements,” he says. Van Hasselt sat down with to discuss his new role, the sector’s challenges and how Celerant can help clients overcome them.
Based in Seattle, Strong-Bridge Consulting has a hand in some pretty hot-moving industries: from Telecommunication to Consumer Electronics to Healthcare and Financial Services. As key players in the industries shake off the last remnants of the Great Recession hangover, Strong-Bridge has found clients are once again kicking it into high gear, pushing products and services into the rebounding marketplace. sat down to discuss it all with co-founder and CEO Ken Simpson.
Stuart Jackson, recently named President of North America for L.E.K. Consulting, has been with the firm for 25 years, and watched it grow from a young yet capable firm brimming with confidence to a proven entity with seven offices around the world. L.E.K. is focused on helping clients find something that has eluded even successful companies: growth.
When Dan Herman founded IT/Healthcare consulting firm Aspen Advisors in 2006, he set out to create a firm that would help executives make difficult decisions and manage large-scale technology-enabled projects, particularly on the clinical side, where Aspen strives to help healthcare providers reduce costs and improve patient care.
How well companies adapt to the changing social landscape and harness the power of social media could mean the difference between making a meaningful and lasting connection with clients, and being passed over for a company that actually listens. Peppers & Rogers Group, which has long been a thought leader on the importance of treating customers as individuals, launched the Mobile App Index, which aims to help companies ensure their social media interactions with customers are a conversation, not a one way street.
After serving as President of Proudfoot Consutling, Melgarejo left the firm to join The Highland Group in 2009 as Chief Executive Officer and Managing Director. Under his leadership, the strategy and operations firm has tripled in size and opened offices in Brazil, Chile and South Africa, among other.
Over the last two years, a new approach, known as clinical consulting, has emerged in healthcare, which seeks practitioners who combine the medical expertise of a physician with the problem solving skills of a consultant.
Perhaps no industry has seen more dramatic upheaval and uncertainty over the last few years than Financial Services. Though, through all the volatility, the sector has not only survived, but its thrived. But what's the status of the market now, and what does the future hold for consultancies in this sector? Those are the question answered in Kennedy Consulting Research & Advisory's latest research report—Financial Services Consulting Marketplace: Key Trends, Profiles and Forecasts.
One effect of the economic downturn has been a significant slowdown in the flow of public and private charitable dollars. Pranav Kothari, Managing Director of social impact consulting firm, Mission Measurement, says the firm helps clients quantify the outcomes of their philanthropy work.
Following its August acquisition of retail financial services consultancy, Mercatus, AlixPartners continues to broaden its footprint in the financial services sector, this time by hiring William Callender as a Managing Director of the firm’s Financial Services Practice.
Not many management consultancies can say they got their start during the Nixon Administration, but Cliff Consulting can. In 2012, Cliff will celebrate its 40th anniversary and President Robin Nasatir says the Oakland-based firm has big plans to celebrate the start of the firm’s fifth decade in business.
UMS Advisory is an Arlington, Va.-based firm focused on the real estate and facilities management market. The niche firm serves mainly the global Fortune 200, including Pfizer, Kraft Foods, Sprint, Morgan Stanley and Toyota.
Since coming to Capco from Accenture last year, Ismail Amla has been pretty busy—to say the least. Amla, a Pertner at the New York-based Financial Services firm, has several key responsibilities: He leads the North American region, Human Capital worldwide, India and his latest job description is New York regional sales lead.
Why does good consulting advice fail? One of the biggest reasons is that all too often the process or operational change fails to factor in how people will respond to the change. That reality is a key reason behind RHR International’s success — both in the way it handles clients’ challenges and internal changes. To learn more, recently sat down with the firm’s CEO and Chairman Tom Saporito.
For half a century, the United States has sat at the center of the global economic system, and Western-style capitalism has dominated. Now, it's no secret that the center of gravity is shifting. The advanced economies that in 2000 consumed 75 percent of the world's output will, by 2050, consume just 32 percent.
The long-term success of a business depends, in part, on how it adapts to changes in society—and the long-term success of societies depends upon the ability of businesses to be competitive, create jobs, and play constructive roles in their communities. But this "contract" between business and society is rapidly evolving, says Lenny Mendonca, Director with McKinsey & Company.
How would a consultant look at talent management? That was the question Carl Smith was faced with a few years back when his role at Ernst & Young shifted from serving clients to serving consultants as Americas Advisory People Leader. Since that time, Smith has completely transformed talent management at Ernst & Young.
Everyone, it seems, is rushing to reinvent a new business strategy in the digital marketplace, often becoming overly enamored with all the latest and greatest technologies available. But when it comes to social media marketing, it’s not about the tools, says Ari Kaplan, founder of Ari Kaplan Advisors.