It's The Manager
By Jim Clifton and Jim Harter Gallup Press 376 Pages
Based on Gallup's largest global study on the future of work comes this book, where Gallup finds that the quality of managers and team leaders is the single biggest factor to an organization's long-term success. But you probably knew that already, right? So, what this book does is provide the data, the proof and the now what? Beginning with the premise that the role of the manager hasn't really changed for decades, the authors point out, correctly, that a new workforce requires new methods of managerial leadership; they don't command-and-control bosses (who does?), but rather coaches who inspire them, communicate with them and develop their strengths and skillsets.
