Excellence in Client Service
Jim Arnold loves a challenge. When people think that something can't be done, that motivates him to want to do it. And, he says, the opportunity to influence opinions about what is possible is what gets him out of bed in the morning. "As a leader, this is especially important because it sets an example for our teams to stretch themselves and strive to do what they didn't think they could," Arnold says. "This is how we grow our people, help our clients to solve their most difficult problems and achieve their aspirations."