Design thinking is breathing fresh air into HR consulting value propositions across the board. From benefits and compensation to HR service delivery and talent management, consultants are adopting the principles and methodologies of design thinking to help their clients create an employee experience that drives competitive advantage.
The last several years have seen an incredible shift in how organizations source, develop, and engage talent. And with new technologies removing barriers between work and life, the work environment is becoming radically different, as well. Against this backdrop, HR consultants recognize that the pitfalls of implementing an HR program are not necessarily avoided through traditional, linear consulting strategies, where a needs assessment informs direction and is followed by a pilot program before full implementation.
