Gianmaria Viero
Rising Star Honoree - Leadership & Culture
Gianmaria is an accomplished program leader with extensive experience driving large-scale HR and Finance transformation initiatives across diverse industries and geographies. He has successfully led end-to-end diagnostics and roadmap development for an Irish retailer with 10,000 employees, steering a team of 12 consultants to design future-ready operating models and operationalize HR and Finance offshoring through a Global Business Services (GBS) setup.
His expertise spans cloud technology remediation, having directed an Oracle HCM Cloud assessment for a major Nordic bank, and employee experience redesign for a leading travel and hospitality group, leveraging platforms like Workday and ServiceNow. He has managed global rollouts, including a ServiceNow HRSD implementation impacting over 60,000 employees for a multinational tobacco company, ensuring seamless execution and stakeholder engagement at the C-suite level. His portfolio includes advisory roles in shared services design for public sector initiatives in the Middle East, embedding AI/ML-driven architectures for hyper-automation.
Additionally, he has led HR service delivery optimization programs for FMCG and Oil & Gas giants, applying agile methodologies, service blueprinting, and knowledge management strategies to enhance efficiency and employee satisfaction. A recognized expert in HR technology and transformation, he consistently delivers innovative, business-enabling solutions at scale.
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