The EY organization has announced the launch of EY.ai Telecom Agents, a suite of artificial intelligence (AI) agents for telecommunication providers that will operate across the critical functions of finance, network, customer service and content life cycle management. EY.ai Telecom Agents is an AI-powered solution that leverages the full-stack NVIDIA AI platform. EY Telecom.ai is built on NVIDIA AI Enterprise, and includes NVIDIA NIM microservices, NeMo Retriever, NeMo Guardrails and NVIDIA Blueprints leveraging RAG.

Within the EY.ai Telecom Agents, Contract Intelligence (CI) agent is designed to enhance the efficiency, accuracy and effectiveness of extracting insights from telecommunications network vendor contracts. By automating contract analysis, CI enables enterprises to save time, reduce risk and improve decision-making.

Addressing a critical industry challenge: Telecommunication providers are in the process of modernizing their networks to take advantage of new technologies to provide better, more reliable service and to reduce their operating costs. To do this, providers need to manage thousands of vendor contracts that define service levels, technical requirements and cost structures – elements crucial for network operations. Traditional contract management systems often lack the depth needed for efficient analysis, making contract review a time-consuming and error-prone process. EY CI agent addresses this challenge by offering a structured and repeatable approach to extract, analyze and report on key contract terms.

Announced at MWC Barcelona 2025, EY.ai Telcom Agents CI leverages NVIDIA AI Enterprise software to automate and enhance contract retrieval and analysis. By utilizing the NVIDIA AI platform, the solution efficiently handles large volumes of contracts, providing real-time visibility into contractual obligations and performance metrics. This approach helps reduce operational overhead, improve compliance and enhance financial forecasting capabilities. The solution features:

  • Conversational AI interface for querying procurement contracts.
  • Automated contract analysis, pinpointing key financial and legal terms.
  • Performance data processing to evaluate service vendors.
  • Scenario planning for financial modeling of potential suppliers.
  • Customizable reporting metrics to refine model accuracy and adapt to evolving contractual requirements.
  • Real-time vendor insights for engineering teams to enhance negotiations.
  • Built to run on NVIDIA infrastructure, leveraging the NVIDIA AI Enterprise software platform.
"EY.ai Telecom Agents is a game-changer for the telecom industry, representing an immediate opportunity to simplify operations, enhance customer experience and drive innovation," said Paolo Canale, EY Americas Consulting Telecommunications Sector Leader. "With its ability to streamline the extraction, analysis and reporting of essential structured and unstructured data, it transforms a traditionally time-consuming data gathering into a more informed structured and efficient AI-powered decision-making process, through a workflow and user interface easy to use and navigate.”

Chris Penrose, Global VP of Business Development for Telco, NVIDIA ,added, “Telcos face an increasing need to modernize business operations to best meet the needs of their customers. The EY.ai Telecom Agents, powered by NVIDIA AI, empowers telcos to operate their business more effectively, enhance customer experiences and reduce operational costs.”

SOURCE: EY

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