The 2024 Best Firms to Work For: RSM US LLP

CLIENT INDUSTRIES SERVED: Construction and Real Estate, Consumer Products, Family Office, Financial Services, Health Care, Industrials, Life Sciences, Nonprofit and Education, Business and Professional Services, Private Equity, Technology, Media and Telecom

CONSULTING SERVICE LINES: Management Consulting, Financial, Risk, Transaction Advisory Services, Managed IT, Cloud and Infrastructure Services, Business Applications, Data and Digital services

RSM is the leading provider of professional services to the middle market. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today's ever-changing business landscape. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

RSM US LLP is the U.S. member of RSM International, a global network of independent assurance, tax and consulting firms with 64,000 people in 120 countries. For more information, visit rsmus.com, like us on Facebook, follow us on X and/or connect with us on LinkedIn.

CMAG: What characteristics and elements would you attribute to your firm's inclusion as a Best Firm to Work For?

RSM's recognition as a Best Firm to Work For is a testament to our strong culture, core values, social responsibility and collaborative environment. We foster an inclusive culture where everyone feels welcome and respected, built on a foundation of integrity, teamwork, excellence and stewardship create a strong foundation.

RSM also encourages its people to make a positive impact in their communities, reflecting the firm's commitment to sustainability and environmental stewardship—values that resonate with many within the organization.

The collaborative work environment at RSM promotes teamwork and mutual support, with a strong emphasis on knowledge-sharing and continuous learning. Team members are encouraged to share insights and best practices, driving collective success and fostering a dynamic workplace.

CMAG: Are there any specific programs or initiatives that contributed to you being included as a Best Firm?

Professional development: We offer extensive training and development programs to ensure our people have the skills and knowledge to succeed in their roles. There are clear paths for career advancement, with opportunities for promotion and professional growth.

Work-life balance: We provide flexible work arrangements, including remote work options, to help our people balance their professional and personal lives. We also place a strong emphasis on employee wellbeing, offering wellness programs and resources to support mental and physical health.

Innovative and challenging work: Consultants at RSM work on a wide range of projects across different industries. We encourage innovation and creative problem-solving, allowing our people to contribute to cutting-edge solutions.

Recognition and rewards: We encourage and reward high performance through various programs, including bonuses and awards. We also offer competitive compensation packages, including salary, benefits and incentives.

CMAG: In describing your firm, what would you say sets it apart from other consulting firms?

The full spectrum of market-leading services offered by RSM distinguishes the firm from other consulting firms, contributing to strong customer loyalty and satisfaction. Additionally, RSM's culture of inclusion, growth opportunities, and client-centricity, combined with its focus on the middle market, further differentiates the firm in the consulting industry.

CMAG: Where your workforce is concerned, what would you say your priorities look like for the upcoming year and beyond?

RSM is committed to leading in emerging technologies and financial acumen, leveraging our deep industry knowledge and expertise to deliver exceptional value to our clients. Our consulting workforce is a key priority, constantly evolving and upskilling to meet the demands of technology and the market. As we continue to innovate, our focus remains on delivering top-tier quality and client service while also fostering internal career mobility, ensuring that our team is as dynamic and forward-thinking as the solutions we provide.

CMAG: What opportunities do you see as the most promising?

Our goal is to empower our clients by driving efficiency through process automation while leading them through comprehensive digital transformation. We're committed to staying ahead of technological advancements, delivering industry-specific consulting that's not only adaptive but also innovative. By focusing on strategic solutions tailored to each client's unique needs, we see great opportunity to help them navigate change, seize new opportunities, and achieve sustained growth in an increasingly digital world.

CMAG: What market forces do you see as the most challenging?

Economic factors, both domestically and globally, present significant challenges in today's market. The uncertainty driven by the U.S. election cycle adds a layer of complexity, as businesses navigate potential policy shifts and economic implications. Additionally, the ever-expanding global economy introduces new variables, making it essential for organizations to stay agile and responsive to changes in international markets. These forces together create a challenging landscape that requires strategic foresight and adaptability.

CMAG: What impact do you think Best Firm to Work For honors will have on your employees? The firm overall? Clients?

This recognition will significantly benefit our people, the firm, and our clients. For our employees, it will boost morale and job satisfaction, help us attract and retain top talent, and reduce turnover rates, all while demonstrating our commitment to their development.

For RSM, this recognition will enhance our industry reputation, positioning us as a leader in workplace culture and employee satisfaction. It also gives us a competitive edge, differentiating RSM from other firms in attracting both clients and talent.

For our clients, firms known for strong workplace culture are often viewed more favorably, as happy employees deliver better service. High retention rates ensure stability and consistency, while a motivated workforce is more engaged and innovative, offering creative and effective solutions.